Category: IMT > IT

Subject

Steps to follow if you feel your LA Film Email Account has been compromised

Content

Procedure

  1. Change Your Password as soon as you can. Students | Staff/Faculty

  2. If you have used this same password for other applications/sites, it is recommended to change this password.

  3. If your LA Film email has been locked, please call Help Desk (323.769.2220).

  4. If you have set up a signature to appear when you compose a new email, or even if you have not, you will want to check this option within the email system you are using. i.e. webmail/Gmail, etc. We have found that signatures may get compromised.

  5. Sometimes when your account is compromised, your email signature, filters, rules, and forwarding may have been modified.  If you need assistance on where to locate these options please, email us at helpdesk@lafilm.edu

Writer: James Abarza
Created on 2021-01-08 13:37
Last update on 2021-01-08 13:37
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This item is part of the FAQ